Mo Therapy

Privacy Policy

M.O. Therapy Privacy Policy

Last modified: October 16, 2023

Privacy of personal information is an important principle to M.O. Therapy. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We try to be open and transparent about how we handle personal information. This document describes our privacy policies.

Personal Information

In order to provide treatment it is mandatory by our regulatory bodies (CMTO, CCO, CPO, OAONM) who deliver our requirements from the government of Ontario to collect specific information to proceed with your session. This information includes but is not limited to your address, contact information and related health history (“Personal Information”) to provide a safe and effective treatment. When necessary and with your consent we may use this information to provide progress and discharge reports to your physician or other health care provider. Your consent can be cancelled at any time, however written notice of your intentions must be provided directly to us at

M.O. Therapy is required by law to keep our patient files for a period of at least 7 years.

Information We Collect and How We Use It

When you book a treatment or shop online with M.O. Therapy, we collect your data in a variety of ways, including when you choose to share it with us.

When you book an appointment at M.O. Therapy, we ask you for the following information to contact you about your appointment or send you a receipt via email. We do not issue paper receipts. You have the option to agree with or deny sharing this information with us.

  • Name
  • Email address
  • Phone number


Booking a treatment will require creating an account in Jane, our third party booking software. All of your appointment history is stored within our system, so creating an account simply provides you with access to that information.

When you book a treatment in Jane, you will be required to complete a medical intake form with a specific set of medical disclosures we require to share with you specific to each jurisdiction in which we operate.

Website Usage

Certain information may also be collected by the usage of our website. By using the site, you agree to the collection and use of information in accordance with this policy.

Like many site operators, we collect information that your browser sends whenever you visit our site (“log data”). This log data may include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Website Analytics

We use Google Analytics to help us understand how our customers use the site. Read more about how Google uses your Personal Information here:

Compliance with Laws

We will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our site.



The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Questions or Comments

If you have any questions or comments, you can contact us at