Your M.O. is athleticathletic

rj cruz

in the last week

Outstanding care and lasting results! ​I can’t recommend M.O. Therapy enough! I came in dealing with persistent shoulder pain that was really affecting my day-to-day life. I was struggling just to hold my toddler—the pain was so severe that I couldn't hold my child for more than a few minutes at a time. Kids are only little for a short time, and I knew they would outgrow this stage too quickly, so I sought help to make sure I wouldn't miss out on these moments with them again. ​From the very first assessment, the team was incredibly thorough, attentive, and knowledgeable. The crazy part was that I was convinced the issue was in my shoulder, but they correctly diagnosed it as bicep tendinitis! They took the time to explain how the tendon was causing pain up to my shoulder, and they put together a clear, step-by-step treatment plan that actually worked. ​Not only did they help me completely get rid of the pain, but the guidance, rehab exercises, and education they provided ensured the pain never came back. It’s rare to find care that focuses on true, long-term recovery rather than just a quick fix. ​If you're looking for a physiotherapy team that genuinely cares and delivers lasting results, this is definitely the place to go!

Trinity Lam

in the last week

Awesome people! Shoutout Shruti for fixing me up every time I come in broken 😅 I’ve also had a great experience with Carrie after my ACL surgery! She’s helped me so much and pushes me to rehab at my own pace! Highly recommend seeing her!

Francesco Guzzo

in the last week

I had an absolutely fantastic experience at this M.O.-From the moment I walked in, the front desk staff were warm, welcoming, and incredibly professional. The entire clinic had a clean, comfortable, and positive atmosphere. My GUY dillon was outstanding—knowledgeable, attentive, and genuinely invested in my recovery. He took the time to understand my concerns, explain everything clearly, and provide treatment that felt personalized rather than rushed. I also received great guidance on what to do between appointments, which made me feel confident about my knees. ( 2 acl-mcl knee surgeries right and left) You can really tell that the entire team cares about the patient experience. The professionalism, communication, and quality of care were all excellent. I’m extremely happy with my experience and would absolutely recommend M.O & Dillon and the Team to anyone looking for high-quality physiotherapy & massage therapy stellar service.

Raymond Chen

in the last week

I am not satisfied with their business practise at all. 1. The foul language as of late you hear through the walls is neither professional nor respectful to patients who bring their children. My child is 6 and comes with me all the time and actually said the 2 words you cannot even say here on our drive home one day. Its like a mechanics shop the level of profanity. This broke respect. 2. I received treatment from Carrie who is supposedly their "BEST" physiotherapist but its more like "more expensive but less value" physiotherapist. I have been going to another wellness clinic but figured I'd try the one near home. I was greeted with a tired, hey. walked into a cold room. Spent time giving history which i am ok with, (I have done this before). But when it came to the level of knowledge or hands on technique, it I felt like she was scared to even touch my knee. She even messed up the anatomy (I'm a professor of Intro to Anatomy and Physiology at UofT...). I decided to still give it a shot, but after 3 visits 1 week apart when it should have been twice a week for how acute the injury was, I was given no guidance and lackluster physiotherapy. If this was a new grad I would understand but come on, I'm paying for a "senior" here. This broke trust. 3. The front desk experience was -100 out of 10. They were rude, dismissive to myself and my child who was just saying "Hi" to them. Charged me twice for my copay but refused to believe me and began to roll their eyes when I showed them proof. They would begin to say things like, "I am busy and you are holding other customers" when I was the only one there and phones were not ringing (it was not busy). This broke hospitality. 4. The straw that broke the camel back was that I was told the owner/manager would contact me to discuss my experience, and I received nothing as of late. I also noticed them laughing at me and my child after I left. This was their team and owner/manager laughing at a dad and child. What do I even say to that? I fortunately was able to go back to my other clinic, and will gladly travel 15 minutes more, than receive the unprofessional, locker room language, pay more and receive less for treatment quality, and rude front desk/management who ridicule children. I have learned that just because someone is senior, doesn't mean they are good. Its a trial and error type of game choosing the right clinic. M.O. Therapy in this regard, was NOT the right choice. 1 star is so very generous. If only I could leave a 0.

Desiree Gautier

a week ago

Shruti Chudasama is the best! You tell her about your concerns, and she tailors the treatment to your specific needs. She is also very friendly and always makes you feel welcome.